IT modernization project starts Mar. 14 & several services will be offline until Mar. 18

Announcements, Faculty & Staff, Technology, Training

Mar 13, 2024

Cartoon-style illustration of people in an office using data analytics software — Image from https://entrinsik.com/informer

Informer, Colleague, and Self-Service systems will be offline for IT modernization activities, starting at 6 p.m. on Thursday, March 14, and continuing until 6 a.m. on Monday, March 18.

In addition to the three services listed above, other systems affected by the shutdown include:

eForms – Purchase Requisitions and eForms that connect to Colleague will not be accessible
Electronic Transcript Exchange – not accessible
HEI Reporting – not accessible
Library/Colleague Interface – not accessible
Meal Plans, Metro Bus Passes, Purchase Parking Passes – not accessible
Network Account Creation – not accessible
Perceptive Experience (ImageNow) – not accessible
Surge Images (Surge Cards) – not accessible
TouchNet – not accessible
Username Lookup – not accessible

Several systems will be online and accessible, but disconnected from Colleague. They include 25Live, Accuplacer Scores, Blackboard, Follett (Financial Aid/Bookstore), Maxient, New Student Orientation, Starfish, Surge Time, and the Technology Resources Portal.

Training sessions are available this week for Informer 5, which is significantly different from the current version of Informer. Training options include:

Getting Started with Informer 5 – Thursday, Mar. 14 – 9 to 10 a.m. – Click to join the Teams meeting
Introduction to Report Writing with Informer 5 – Wednesday, March 13 – 9 to 10 a.m. – Click to join the Teams meeting

Questions about training? Contact Frankie Baker (frankie.baker@cincinnatistate.edu).