Meet the staff of “CState Complete” — the new program that will provide services for stopped-out students

The grant-funded program that will assist “stopped-out” students in returning to Cincinnati State has a new name– CState Complete– and a brand-new office in ATLC 201.

The name reflects two goals of the program:

• Helping students who interrupted their Cincinnati State education to return and complete their educational objectives.
• Providing these students with a complete “one-stop” solution for their problems.

Services for students will be fully operational in August; however, this week several CState Complete staff members are moving into their office in ATLC 201 (across the hall from the Student Activities office). Feel free to stop in and learn more about the plans that are in development for assisting “stopped out” students.

Allyson Knue is the CState Complete Project Manager

For the last six years, Allyson was an Academic Specialist for the TRIO Upward Bound program at Cincinnati State, serving future first-generation college students at Mt. Healthy Jr/Sr High School. She also has 18 years of experience as a manager of grant-funded educational and public art programs in our region.

Allyson is a recent graduate of Northern Kentucky University’s Master of Business Leadership & Innovation program, and she says her greatest fulfillment comes from collaborating with others to support their learning and growth in the pursuit of their goals.

Allyson is a lifelong Queen City reader, baker and crafter.

Jessica Geraci is the Data Manager for CState Complete

Jessica has served in a variety of student service roles at the College during the past seven years, including working as a Success Coach in the Advising Center, and as team member with the TRIO Student Support Services group. In 2018, Jessica joined the Humanities and Sciences division as a part-time pathway advisor and then became the Lead Advisor for the division, managing a team of five pathway advisors and leading strategic advising initiatives.

Jessica holds a bachelor’s degree in Psychology from The Ohio State University, and a Computer Software Development Certificate from Cincinnati State. She has professional experience in residence life and student development, as well as non-profit operations management. Jessica looks forward to building solid, data-informed processes for all CState Complete initiatives.

In her spare time Jessica enjoys romping with her three and five-year-old boys, hiking and climbing in Red River Gorge, and game-boarding conventions.

Don Pollock is the Reconnection Team Leader for CState Complete

Don has served for several years as a Triage Coordinator for the CState Accelerate program, along with 10 years as an adjunct instructor at the College. He received the Adjunct Faculty Excellence Award in 2023 in recognition of his contributions as an instructor for First Year Experience courses.

Don also helped facilitate a grant-funded CState Accelerate Bridge Program in 2022 that provided instruction and holistic preparation for success for a group of first-time college students.

Don earned a bachelor’s degree in Organizational Management from Northern Kentucky University and earned the Business Management associate degree from Cincinnati State.

Don says his student support focus includes active engagement that fosters a positive learning environment, and students appreciate his approachability, empathy, and genuine interest in their growth.